Shipping & Handling

The shipment of your product is our highest priority. Each hat is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions! We currently work with only U.S.- based fulfillment centers. 

Processing Time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take 1-2 days.

Shipping Time: This refers to the time it takes for items to be shipped from our warehouse to the destination. For US-based deliveries we use USPS and UPS which typically take 5-7 days for delivery. For other international deliveries the shipping time may vary. If your item has not been delivered in 10 business days, please contact us at so that we can help you. 

Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number from USPS allowing you to easily track the location and delivery date for your product.